{"id":3686,"date":"2025-05-08T22:39:58","date_gmt":"2025-05-08T22:39:58","guid":{"rendered":"https:\/\/www.lcfcu.org\/wph\/workarea\/?page_id=3686"},"modified":"2025-06-05T16:07:13","modified_gmt":"2025-06-05T16:07:13","slug":"elsie-telephone-banking","status":"publish","type":"page","link":"https:\/\/www.lcfcu.org\/wph\/workarea\/access\/access-2\/elsie-telephone-banking\/","title":{"rendered":"ELSIE Telephone Banking"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">24\/7 Phone Banking at 202-707-1476 or Toll-Free 800-933-5743 (93-ELSIE)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When ELSIE asks you for your<em> \u201cAccount Number and Access Code\u201d<\/em>, enter your account number and your 4-digit access code, followed by the <strong>#<\/strong> sign.<em> (Remember you can change your Access Code anytime by using option 4.)<\/em><\/li>\n\n\n\n<li>When entering dollar amounts, <strong>omit the decimal <\/strong><em>(e.g., $25.00 = 2500<strong>#<\/strong>)<\/em>.<\/li>\n\n\n\n<li>Use service code <strong>13#<\/strong> to determine your <strong>share IDs<\/strong> &amp; service code <strong>14#<\/strong> to determine your <strong>loan IDs<\/strong>.<\/li>\n\n\n\n<li>ELSIE can be accessed by <strong>touch-tone phones<\/strong>.<\/li>\n\n\n\n<li>Each call is <strong>limited to 10 minutes<\/strong>.<\/li>\n\n\n\n<li>If you make a mistake, press <strong>#<\/strong> and start over.<\/li>\n\n\n\n<li>ELSIE will disconnect after three (3) incorrect attempts to enter information or if a response isn\u2019t given within 30 seconds.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.lcfcu.org\/wph\/workarea\/wp-content\/uploads\/2025\/05\/LCfcu-ELSIETelephoneBanking-CODES.pdf\"><strong>Download the ELSIE Codes PDF &#8211; click here.<\/strong><\/a><\/li>\n<\/ul>\n\n\n\t\t\t<div class=\"band\">\n\t\t\t\t<div class=\"zone\">\n\t\t\t\t\t<div class=\"feature-wrap feature-wrap-accordion-1 first-open\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-wrap-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>Press # after entering numbers or codes. It lets ELSIE know the information being entered is complete.<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!-- feature-wrap-title -->\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t<div class=\"feature-title\">\n\t\t\t\t\t\t\t<button class=\"panel-close\" ncr-toggle=\"28739251bef5f5e9c8e2\">\n\t\t\t\t\t\t\t\t<span class=\"text\">Special Requests\tCODES<\/span>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"feature-content-text panel-closed\" ncr-panel=\"28739251bef5f5e9c8e2\">\n\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Help:  <strong>1<\/strong><\/li>\n\n\n\n<li>Transfer to Operator:   <strong>2<\/strong><\/li>\n\n\n\n<li>New Account Number:  <strong>3<\/strong><\/li>\n\n\n\n<li>Change Access Code:  <strong>4<\/strong><\/li>\n\n\n\n<li>Change Language:  <strong>5<\/strong><\/li>\n\n\n\n<li>Change Audio Mode:  <strong>6<\/strong><\/li>\n\n\n\n<li>Check Reorders:  <strong>70<\/strong><\/li>\n\n\n\n<li>Check Copies:  <strong>71<\/strong><\/li>\n\n\n\n<li>End Call:  <strong>99<\/strong><\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!--feature-content-wysiwyg-->\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<!--feature-content-text-->\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<!--feature-content-->\n\t\t\t\t<\/div>\n\t\t\t\t<!--feature-padding-->\n\t\t\t<\/div>\n\t\t\t<!-- feature -->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t<div class=\"feature-title\">\n\t\t\t\t\t\t\t<button class=\"panel-close\" ncr-toggle=\"1ac9071ef17c36c4a01b\">\n\t\t\t\t\t\t\t\t<span class=\"text\">Balance Information CODES<\/span>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"feature-content-text panel-closed\" ncr-panel=\"1ac9071ef17c36c4a01b\">\n\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Savings Balance:  <strong>10<\/strong><\/li>\n\n\n\n<li>Checking Balance:  <strong>11<\/strong><\/li>\n\n\n\n<li>Loan Balance:  <strong>12<\/strong><\/li>\n\n\n\n<li>Share ID List:  <strong>13<\/strong><\/li>\n\n\n\n<li>Loan ID List:  <strong>14<\/strong><\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!--feature-content-wysiwyg-->\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<!--feature-content-text-->\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<!--feature-content-->\n\t\t\t\t<\/div>\n\t\t\t\t<!--feature-padding-->\n\t\t\t<\/div>\n\t\t\t<!-- feature -->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t<div class=\"feature-title\">\n\t\t\t\t\t\t\t<button class=\"panel-close\" ncr-toggle=\"641e370f5489712d58c7\">\n\t\t\t\t\t\t\t\t<span class=\"text\">History Information CODES<\/span>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"feature-content-text panel-closed\" ncr-panel=\"641e370f5489712d58c7\">\n\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Check Number Inquiry:  <strong>20<\/strong><\/li>\n\n\n\n<li>Check Clearing History:  <strong>21<\/strong><\/li>\n\n\n\n<li>Share History:  <strong>22<\/strong><\/li>\n\n\n\n<li>Loan History:  <strong>23<\/strong><\/li>\n\n\n\n<li>ATM History:  <strong>24<\/strong><\/li>\n\n\n\n<li>Last Payroll Deposit:  <strong>25<\/strong><\/li>\n\n\n\n<li>Last Deposit:  <strong>26<\/strong><\/li>\n\n\n\n<li>ACH History:  <strong>27<\/strong><\/li>\n\n\n\n<li>Payroll Distribution:  <strong>28<\/strong><\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!--feature-content-wysiwyg-->\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<!--feature-content-text-->\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<!--feature-content-->\n\t\t\t\t<\/div>\n\t\t\t\t<!--feature-padding-->\n\t\t\t<\/div>\n\t\t\t<!-- feature -->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t<div class=\"feature-title\">\n\t\t\t\t\t\t\t<button class=\"panel-close\" ncr-toggle=\"bebe6dd22de327a2e8b9\">\n\t\t\t\t\t\t\t\t<span class=\"text\">Loan Information CODES<\/span>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"feature-content-text panel-closed\" ncr-panel=\"bebe6dd22de327a2e8b9\">\n\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Loan Payment History:  <strong>30<\/strong><\/li>\n\n\n\n<li>Loan Payoff Amount:  <strong>31<\/strong><\/li>\n\n\n\n<li>Loan Payment Inquiry:  <strong>32<\/strong><\/li>\n\n\n\n<li>Loan Advance Total:  <strong>33<\/strong><\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!--feature-content-wysiwyg-->\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<!--feature-content-text-->\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<!--feature-content-->\n\t\t\t\t<\/div>\n\t\t\t\t<!--feature-padding-->\n\t\t\t<\/div>\n\t\t\t<!-- feature -->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t<div class=\"feature-title\">\n\t\t\t\t\t\t\t<button class=\"panel-close\" ncr-toggle=\"234df107e7f977d3262d\">\n\t\t\t\t\t\t\t\t<span class=\"text\">Financial Transactions CODES<\/span>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"feature-content-text panel-closed\" ncr-panel=\"234df107e7f977d3262d\">\n\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Savings to Checking Transfer:  <strong>40<\/strong><\/li>\n\n\n\n<li>Savings to Loan Transfer:  <strong>41<\/strong><\/li>\n\n\n\n<li>Loan to Checking Transfer:  <strong>42<\/strong><\/li>\n\n\n\n<li>Loan to Savings Transfer:  <strong>43<\/strong><\/li>\n\n\n\n<li>Loan to Share Transfer:  <strong>44<\/strong><\/li>\n\n\n\n<li>Checking to Savings Transfer:  <strong>45<\/strong><\/li>\n\n\n\n<li>Checking to Loan Transfer:  <strong>46<\/strong><\/li>\n\n\n\n<li>Share to Share Transfer:  <strong>47<\/strong><\/li>\n\n\n\n<li>Share to Loan Transfer:  <strong>48<\/strong><\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!--feature-content-wysiwyg-->\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<!--feature-content-text-->\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<!--feature-content-->\n\t\t\t\t<\/div>\n\t\t\t\t<!--feature-padding-->\n\t\t\t<\/div>\n\t\t\t<!-- feature -->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t<div class=\"feature-title\">\n\t\t\t\t\t\t\t<button class=\"panel-close\" ncr-toggle=\"1b9af2188070c41056e5\">\n\t\t\t\t\t\t\t\t<span class=\"text\">Financial Transactions &quot;Check Mailed&quot; CODES<\/span>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"feature-content-text panel-closed\" ncr-panel=\"1b9af2188070c41056e5\">\n\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Savings Withdrawal:  <strong>50<\/strong><\/li>\n\n\n\n<li>Loan Advance:  <strong>51<\/strong><\/li>\n\n\n\n<li>Checking Withdrawal:  <strong>52<\/strong><\/li>\n\n\n\n<li>Share Withdrawal:  <strong>53<\/strong><\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!--feature-content-wysiwyg-->\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<!--feature-content-text-->\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<!--feature-content-->\n\t\t\t\t<\/div>\n\t\t\t\t<!--feature-padding-->\n\t\t\t<\/div>\n\t\t\t<!-- feature -->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t<div class=\"feature-title\">\n\t\t\t\t\t\t\t<button class=\"panel-close\" ncr-toggle=\"970ed157d0211289c5fe\">\n\t\t\t\t\t\t\t\t<span class=\"text\">Tax Information CODES<\/span>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"feature-content-text panel-closed\" ncr-panel=\"970ed157d0211289c5fe\">\n\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Dividends (Current &amp; Prior YTD):  <strong>60<\/strong><\/li>\n\n\n\n<li>Interest (Current &amp; Prior YTD):  <strong>61<\/strong><\/li>\n\n\n\n<li>IRA Contributions:  <strong>62<\/strong><\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!--feature-content-wysiwyg-->\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<!--feature-content-text-->\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<!--feature-content-->\n\t\t\t\t<\/div>\n\t\t\t\t<!--feature-padding-->\n\t\t\t<\/div>\n\t\t\t<!-- feature -->\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t","protected":false},"excerpt":{"rendered":"24\/7 Phone Banking at 202-707-1476 or Toll-Free 800-933-5743 (93-ELSIE)","protected":false},"author":15,"featured_media":3704,"parent":982,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","attr_subtitle":[],"attr_date":[],"attr_excerpt":[],"attr_secondary_image":[],"footnotes":""},"class_list":["post-3686","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ELSIE Telephone Banking - Library Of Congress FCU<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ELSIE Telephone Banking - Library Of Congress FCU\" \/>\n<meta property=\"og:description\" content=\"24\/7 Phone Banking at 202-707-1476 or Toll-Free 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